Discover the World with Expert Travel Consultants

Information We Collect

We collect personal information that you voluntarily provide when requesting our travel consulting services, including name, contact details, travel preferences, and payment information necessary to arrange your travel bookings.

How We Use Your Information

Your information is used exclusively to provide personalized travel planning services, communicate about your bookings, process payments, and send relevant travel updates. We may also use aggregated data for service improvement purposes.

Information Sharing

We share your information only with trusted travel partners (hotels, airlines, tour operators) necessary to fulfill your bookings. We never sell or rent personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access protocols to protect your personal and financial information from unauthorized access.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications while maintaining service-related communications for active bookings.

Contact Us

For privacy-related questions or requests, contact us at [email protected] or call +1 (415) 555-2847.

Service Agreement

By engaging TravelProQuest's services, you agree to these terms and conditions. Our travel consulting services include itinerary planning, booking assistance, and travel support as outlined in your service agreement.

Payment Terms

Consultation fees are due upon service confirmation. Travel bookings require deposits as specified by suppliers. Final payments are due according to supplier terms, typically 30-45 days before departure.

Cancellation Policy

Cancellation terms vary by service type and supplier policies. Consultation fees are generally non-refundable. Travel bookings follow supplier-specific cancellation policies, which will be clearly communicated during booking.

Liability Limitations

TravelProQuest acts as an intermediary between clients and travel suppliers. While we strive for accuracy, we are not liable for supplier service failures, travel delays, or circumstances beyond our control.

Travel Documentation

Clients are responsible for ensuring valid passports, visas, and health documentation. We provide guidance but cannot guarantee approval of visa applications or entry into foreign countries.

Dispute Resolution

Any disputes will be resolved through binding arbitration in San Francisco, California, under California state law.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience, remember your preferences, and analyze website performance.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, security, and your ability to navigate our site and use its features.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information about pages visited and user behavior.

Preference Cookies: Remember your settings and preferences to enhance your user experience during future visits.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

Third-Party Cookies

We may use third-party services for analytics and marketing purposes. These services may place their own cookies on your device, subject to their respective privacy policies.

Updates to Cookie Policy

We may update this cookie policy periodically. Continued use of our website constitutes acceptance of any changes to our cookie practices.

Copyright Respect

TravelProQuest respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond promptly to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe your copyrighted material has been used without permission, please provide our DMCA agent with the following information:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement under penalty of perjury that the notification is accurate

DMCA Agent Contact

Send DMCA notices to: [email protected] or mail to our registered address at 2847 Broadway Street, San Francisco, CA 94115.

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information, including your statement under penalty of perjury.

Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyrights of others in accordance with our terms of service.

Data Protection Commitment

TravelProQuest is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We serve as both data controller and processor for travel consultation services.

Legal Basis for Processing

We process personal data based on:

• Contract Performance: To provide requested travel services
• Legitimate Interests: For customer service and business operations
• Consent: For marketing communications (where required)
• Legal Obligations: For record-keeping and tax requirements

Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate or incomplete data
• Erase your data under certain circumstances
• Restrict or object to data processing
• Data portability for certain data categories
• Lodge complaints with supervisory authorities

International Data Transfers

Travel bookings may require transferring data to international partners. We ensure adequate protection through standard contractual clauses and adequacy decisions where applicable.

Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, and legitimate business purposes, typically 7 years for financial records and 3 years for marketing data.

Exercising Your Rights

To exercise your GDPR rights or ask questions about data processing, contact our Data Protection Officer at [email protected] or +1 (415) 555-2847.